Returns and refunds

All UK purchases can be returned FOR FREE up to a generous 90 days after purchase 

using Collect +        CLICK HERE FOR FULL DETAILS 

 

We want your new items to fit just right. But if you need to try another size, or if you're having second thoughts, we'll happily offer an exchange or a refund. All we ask is that garments are returned in "as new" condition.  If there are any issues with the condition of returned items we’ll drop you a line.

You've got time to think about it - just make sure size exchanges or refund requests reach us within 90 days of the original purchase date. We're unable to refund your shipping & handling costs for international returned items.

Please include details of your name, order number, the item you'd like to exchange or refund and post (we advise a tracked service for security and peace of mind) to: 

 

International Returns

Hackney GT will not accept customs charges incurred when returning items. All packages must be marked “Goods returned under warranty”.

Please use label provided or address to

Returns, Hackney GT, 16 Leaside Road, London
E5 9LU
United Kingdom and marked “Goods returned under warranty”.